Our Return & Exchange Policy Check Upon Delivery:

Please open and check your parcel in front of the delivery rider. If the item is wrong or visibly damaged, please return it to the rider immediately on the spot. No returns for these issues will be accepted later.7-Day Return for Major Issues: If there is a size issue or a major hidden defect that makes the product unusable, you can return it within 7 days.How to Return: To return an item within 7 days, please ship it back to the return address printed on your parcel label.Proof of Shipping: You must provide us with proof of return shipping (like a receipt or tracking number) so we can process your request.Refund/Resolution: Once we receive the proof, we will do our best to solve your problem. If a refund is processed, delivery charges will be deducted from your total amount.

Need help?

Contact us at info@luxelegacy.online my for questions related to refunds and returns.

Call on this number 03080234590